ProHomesBodrum.com, as the data controller, will be able to record, classify, process, store, update, transfer and disclose to third parties the personal data of our valued customers, within the scope of the Law No. 6698 on the Protection of Personal Data (“Law”). With this information, we inform you about our mutual rights and obligations in accordance with the provisions of the Law.
Personal information belonging to you, especially identification information (name, surname, TR identity number, etc.), address and telephone information you have published in your advertisement, vehicle and plate information, bank account information you have forwarded to us for payment transactions, audio and video, etc. It means all kinds of information that will enable you to be.
1. The method of collection of your personal data: Your personal data; The information you transmit to us via our website, our representatives, branches or workplaces or via e-mail, fax, telephone, text message or other means, through the identification system called "cookies", which allows our computers to automatically recognize you when you visit our website, trade registry It is collected through various channels, including sources such as verbal, written or electronic, fully or partially automatic or non-automatic as part of any data recording system.
In order to ensure security, the Company carries out personal data processing activities to monitor the entrances and exits of people, such as visitors, who work with closed circuit camera monitoring at the Company's workplace and other areas (such as events, meetings, training places) where we have camera recording warnings. Telephone conversations with customers are also recorded. Personal data processed within the scope of surveillance with closed circuit camera are retained for a maximum of [90 days]. The audio recordings taken are kept for 1 year. The information that the audio recording has been taken is notified at the first contact with the customers. In addition, for security purposes, identity checks are made by the VIP Center building management at the entrance to the company's headquarters and a guest book is kept. In this context, necessary measures are taken regarding the processing and security of personal data. Sound recording, camera recording or lighting related to the guest book are made by the company in a way that can be easily accessed by those concerned.
2. Purposes of processing your personal data and legal reasons: Recording your identity information, address, tax number and other information, on paper or electronically, in order to determine the owner and addressee of your personal data, in any business and transaction to be carried out regarding all kinds of products and services we will offer you. It will be processed for the purposes of arranging the information and documents that will be the basis for the works and transactions to be carried out in the environment, complying with the information storage, reporting and information obligations stipulated by all judicial and administrative authorities in accordance with the relevant legislation, and fulfilling the requirements of the contracts between us and the service we will provide to you.
Your personal data may also be processed for the following purposes:
• Storing, storing, updating personal data in the cloud environment by third parties
• Information, advertisement, promotion etc. to you. Sharing the messages with the operator and other third parties that we cooperate to send
• Classification of customers in terms of needs, priorities and credibility and subjecting them to a certain grading system
• Follow-up and elimination of your complaints
• Providing you with a better service in all our channels, informing you about the products, services, advertisements and campaigns of Arabam.com and its business partners
• To be able to prepare and use special campaigns and benefits for you
• Making a survey to measure your satisfaction
• Providing call center services
• For ProHomesBodrum.com, for the purposes of making decisions at the operational and strategic level and sharing it with regulatory and supervisory institutions in order to ensure the fulfillment of legal obligations as required or mandated by legal regulations, your personal data, without being limited to this, are subject to Article 5 of the Personal Data Protection Law. It can be collected, stored, reported, processed, analyzed and shared with relevant legal or private persons by the relevant units of our Company, our strategic partners and/or the natural or legal persons we will authorize, within the framework set out in Articles 6.
The data processed within the scope of the services offered by ProHomesBodrum.com and considered as personal data in accordance with the Law on Protection of Personal Data No. 6698 are listed below in groups.
• Name and Contact Information: Name, surname, telephone, address, e-mail address, billing information, TR identity number (national identity number), vehicle license plate, vehicle license information and other similar data.
• Authentication Information: Users' membership information, passwords used to verify identity and access to the account, User Name, contact information, User numbers, advertisement numbers.
• Usage Data and Favorites: The reasons for calling the Company, including but not limited to data collected from your devices through various software and technological tools, data on the date and time of use of the product, prioritization options for advertisements, preferred return method and date, channels answered, Portal The last entry date, the type of turbo used, the search terms entered, the information entered for the index of how much is my vehicle, the price used in the advertisement published by the user, the categories of the advertisements visited, errors and similar data during the use of the service, IP information.
• Payment Data: Agency and customer invoice and payment information (name-surname-billing address), invoices sent to the member and receipt samples of payments received from members, data such as payment number, invoice number, invoice amount, invoice date.
• Content Data: Documents requested regarding the authenticity of the gallery (photocopy of tax document), advertisement information, membership information, notification explanation, solution explanation, satisfaction, reason for notification, customer note, renewal date, reason for rejection of advertisement, error specified during use of the Service similar data such as content, search information status, search reason.
• Audio-Visual Data: Audio and video recordings of real people (live video interview); Vehicle photos uploaded while adverting
The legal reason for the processing of your personal data is your express consent for matters other than the establishment and performance of the contract, provided that it is directly related to the establishment or performance of the contracts you have made or will make with our company.
3. Transfer of your personal data:
Your personal data to our shareholders, domestic/foreign affiliates; To our consultants, lawyers, program partner institutions, organizations, domestic/foreign companies, individuals and institutions from whom we receive services to store data in the cloud environment, institutions with which we have agreements to send the messages we send to our customers, domestic and foreign companies that we cooperate or receive services from, to carry out our activities. It can be transferred to foreign banks (including correspondent banks), financial institutions, payment institutions and other third parties within the framework of our related cooperation. In cases where there is an obligation to provide information as required by the official authorities or legislation, your information may be transferred to legal authorities and institutions, and they may also share your information.
4. Storage and security of personal data:
Personal data will be kept as long as the purpose of providing this information is valid. Your data will continue to be processed by us after the expiration of the service you received from us, in order to determine your needs related to our field of activity and to serve you more quickly. If the data is required to be kept subject to legal periods and for reporting and information purposes to legal authorities and other relevant public authorities, these limits will be complied with. Necessary security measures will be taken by us in order to prevent the stored and recorded data from being lost, not falling into the hands of unauthorized persons and preventing illegal use.
5. Your rights under the law:
Pursuant to Article 11 of the Law; your personal data by applying to our company; To learn whether it has been processed, to request information about it if it has been processed, to learn the purpose of the processing and whether it is used in accordance with its purpose, to know the third parties to which it has been transferred in the country or abroad, to request correction if it has been processed incompletely or incorrectly, requesting the deletion or destruction of data, requesting the notification of the above-mentioned correction, deletion or destruction of the data to the third parties, objecting to the emergence of a result against you by analyzing it exclusively through automatic systems, You have the right to request removal.
OTOYUNCU IT TECHNOLOGY INTERMEDIATION AND TRADE LIMITED COMPANY
CIGDEDE MAH. MEHMET ASLAN CAD. NO:139 SAMANDAG/HATAY
0 (532) 300 20 31 - Between 09:00 and 18:00 on weekdays